Q. Does my battery have a break-in period?

A: Yes. Your battery can take up to 50 full discharge & charge cycles to fully break in. The more the cart is driven and charged, the faster the break-in will happen.

Q. How can I reset my battery’s BMS?

A: The Battery Management System can be reset by holding the silver button on the side of the battery for ~10 seconds until the battery “clicks.” Only reset the BMS when the cart and/or the battery is acting abnormally.

Q. When should I charge my battery/batteries?

A: You should charge your battery pack whenever you are not driving the cart, no matter the battery percentage before charging. Modern golf carts are equipped with smart chargers that will NOT overcharge your battery pack and will NOT draw power from the outlet it’s plugged into. Keeping your battery pack charged prevents it from discharging too low, which can cause expensive repairs and replacements.

Q. How should I prepare my battery for long periods of storage, i.e., winter?

A: All batteries slowly discharge over time. To prevent over-discharge, park the cart in a safe area (preferably out of the elements) and connect the charger. Leaving the charger connected during storage will help keep the battery healthy for extended periods.

Q. How does temperature affect my battery?

A: Lithium batteries can handle a wide range of temperatures, but they have their limits. To protect the internal components of the battery, it will not charge in sub-freezing temperatures. We also recommend only operating your cart in sub-freezing temperatures if absolutely necessary - your battery may automatically decrease its output and cause the cart to move much more slowly in the cold to prevent damage. Important Note: Your battery reads temperature based on its internal temperature, not the ambient temperature. While the temperature outside may be above freezing, the internal temperature may still be below freezing.

Q. Will my battery drain quicker in colder weather?

A: Yes, colder temperatures will drain any battery quicker. While lithium batteries are much more resilient to cold than lead acid batteries, they will drain quicker when it is colder outside.

Q. How long should a full charge last?

A: Your battery percentage will decrease 2-4% per mile, based on driving conditions. A full charge should last 20-30 miles, but may vary depending on the terrain.

Q. How low should I let the battery percentage get?

A: While lithium batteries can continuously output power down to 0%, yours may limit output power under 20% and cause the cart to go into “limp mode.” This doesn’t mean there’s anything wrong with the cart. The lower output power will increase your last bit of range to allow you to get home to charge the cart.

*This FAQ is available at Jackdcarts.com